This article will help you verify which browser is supported by our current version of Hyperion (22.214.171.124) used in My Reports.
Internet Explorer 8, Internet Explorer 10 or Internet Explorer 11* If you are using either Internet Explorer 8, Internet Explorer 10 or Internet Explorer 11, you can access My Reports directly using the Interactive Web Client. The Interactive Web Client requires in installation of the Hyperion plug-in. Plug-in instructions for 32-bit operating systems and 64-bit operating systems are available in the ASU Help Center.
Internet Explorer 9, Firefox, Safari or Chrome If you are using Internet Explorer 9 or another browser such as Firefox, Safari or Chrome, you can access My Reports through My Apps. This option will safely allow a user to run My Reports in a Citrix environment and works on both a Mac and a PC. Instructions for accessing My Reports from My Apps are available in the ASU Help Center.
* Recently upgraded to IE11? Please see the instructions at http://myreportswhatsnew.blogspot.com/2014/04/making-internet-explorer-ie-11.html to update your IE settings.