Users who have browsers and platforms on computers which are unsupported by the current version of My Reports, can access it through My Apps. This option will safely allow a user to run My Reports in a Citrix environment, and works on both a Mac and a PC.
Using My Reports from My Apps is easy, but if you have never used My Apps before, start at STEP A. If you have used and/or installed the My Apps client before for another My Apps application, you may skip STEP A and proceed to STEP B.
The above steps should only be completed once per machine that is being used. After completing them, proceed to STEP B.
If you have completed STEP A or if you have accessed an application on My Apps before, you can access My Reports from My Apps as follows:
Need Assistance? If you are having issues with using My Reports from My Apps, please contact the My Reports Team at email@example.com for assistance.