ListServ FAQ

A Listserv® is a system that allows you to create, manage, and control electronic mailing lists on the Internet. These lists can be customized to fit the needs of most groups. For instance, the list can be moderated, archived, and self-subscribed as set by the list owner.
How do I get a Listserv List?
How do I transfer a Listserv List?
How do I get started with my new List?
How do I change my Listserv Password?
How do I add images or HTML to my ListServ Post?

How do I get a Listserv List?

Only people that are primarily affiliated with ASU as faculty and staff members are allowed to request that Listserv lists be created. However, faculty and staff members may delegate the maintenance of a list to students. To establish a new Listserv list you must be a faculty or staff member, or be able to ask one to "sponsor" you.
 
In order to create a listserv, you will need to submit a Request for a Listserv or Shared Email Mailbox form from https://forms.asu.edu.
 
Section 1 of the form will be automatically populated with your information.
 
In Section 2, complete the area for listservs. Be sure to supply a listserv name that is 5-8 characters in length as well as the purpose of the list. If possible, include an alternate name for the listserv, just in case the desired name is already in use.
 
Section 4 MUST contain the ASRUTE ID a Faculty or Classified Staff member who will act as the secondary contact for the listserv. This person will be contacted if the owner of the list leaves the University so that we can continue to offer uninterrupted service to the listserv members. NOTE: The "owner" of a listserv and the "sponsor" of a listserv CANNOT be the same individual.
 
Information on the administration and use of Listserv lists is available at http://lists.asu.edu/. If you need additional assistance with the administration or use of this listserv, please submit a question ("case") online at ASU Support or call the ASU Help Desk at 480.965.6500. If you are new to Listserv, you can obtain documentation from links at http://lists.asu.edu/.

How do I transfer a Listserv List?

Transferring an existing ASU List is a two step process.

  1. The person requesting the ownership must log into http://forms.asu.edu and complete the request to transfer a listserv.
    • Please remember to mark the current owner or sponsor in the very last field labeled "Owner/Sponsor". This name will be used to authorize the transfer
  2. At any time after submitting this form, the current owner must log into the list and add the new user as an owner by adding the following line to the list header:
    • Owner= emailaddressofnewowner@xxx.xxx
    • The e-mail address of the new owner will be the login for the new owner so it is important that it is an e-mail address in use
    • If the current owner is no longer an ASU affiliate, please submit a request to have the Listserv header changed to reflect the new owner by logging into the Support Request Website

How do I get started with my new List?

You can check out the basic information we have provided, but all new owners should be sure to read the List Owners User Guide from L-Soft to understand full functionality of their list. L-Soft also provides a Quick Start Guide for new List Owners.

Information on the administration and use of ASU Listserv lists is available at http://lists.asu.edu/. If you need additional assistance with the administration or use of this listserv, please submit a question ("case") online at ASU Support or call the ASU Help Desk at 480.965.6500.
The list owner should be (somewhat) familiar with Listserv. A list owner can maintain the list by sending commands in e-mail messages to Listserv@asu.edu or by using the Listserv interface on the web at http://lists.asu.edu/. If you are new to Listserv, you can obtain documentation from links at http://lists.asu.edu/.

How do I change my Listserv Password?

You can change your listserv password at any time by following these simple steps

  • Go to http://lists.asu.edu
  • Click Get Password
  • Enter your email address
  • Type a new password in the apropriate fields
  • Click Register Password
  • An email confirming this new password will arrive at the email address you entered. When you receive the message, follow the directions contained inside it.

How do I add images or HTML to my ListServ Post?

You will first need to turn on these features in your list. Please note that basic knowledge of HTML is required for creating HTML messages.

  • Log into http://lists.asu.edu
  • Click on List Management
  • Click on List Configuration
  • Click on Configuration Tasks
  • Click on the Attachments tab
  • Click on the word Attachments to identify the full description and any special restrictions you would like to allow
  • Click on the word Language to identify the full description any any special restrictions you would like to allow