Blackboard | Known Issues | Problems with Timer on Quizzes using IE8

Blackboard Known Issues | Internet Explorer Issues

Problems with Timer on Quizzes using IE 8 (Internet Explorer 8)

The Problem

Instructors and Students may experience issues with viewing web pages properly when using IE8. IE8 is not fully compatible with Blackboard. Blackboard recommends that you run IE8 in compatible view mode. One example is the Timer on quizzes covers the entire right sight of the web page. Setting IE8 to compatible view mode will resolve this. The following work around will resolve most viewing problems for IE8 users.

Work Around

How to Set Compatibility View Settings in Internet Explorer 8:

Launch Internet Explorer
Select Tools
Select Compatibility View Settings
Type *.blackboard.com in the Add this website: text box
Click Add
Do the same thing for *.asu.edu
Click Close
Restart Internet Explorer

How to Set Compatibility View Settings in Internet Explorer 8:

Launch Internet Explorer
Click the Compatibility View Button located near the Address Bar.

Note: The page may refresh so you want to do this BEFORE you enter a test. If you are in the middle of a test, the refresh may kick you out of it.