How do I set up my email forwarding?

To set up your email routing you need to do 2 things:

1. Decide what you want your official asu.edu email address to be, and
2. Decide where you want your official address to deliver your email to

Your  official asu.edu email address

Your official ASU address is what ASU uses to communicate with you. It is displayed in such places as Blackboard and the ASU Online Directory.  You can set it once and forget it, or you can change it as often as you want.  But remember, changing your official asu.edu email address is like changing your phone number; you have to notify all the people you gave the old address to, including newsgroups and mailing lists you might have subscribed to.

To create and set your official asu.edu email address, follow these instructions:

1. Login to MyASU (https://my.asu.edu) and click on the MyProfile tab.
2. Under Computer Accounts, click on the ‘Add/edit email aliases’ link. 

   

3. A new window titled ‘ASU Email Setup’ will appear. Click the Edit link after Your primary alias is: First.Last@asu.edu.

   

4. In the ‘Set your primary alias’ dialog box, you will either create a new email address to use as your official address, or use an existing one.  If you wish to use an existing one, select it from the box on the left and hit the ‘Submit’ button.

   

5. If you wish to create a new one, enter your desired email address in the box on the right entitled ‘Add new alias’ and press ‘Submit.’

Please note that if the alias is already taken, or if there is a problem with the formatting of the new address, you will receive an error message, and will need to enter another email address that is not already taken or that is formatted properly.

Where does your email get routed?

Messages sent to your asu.edu email address can be routed to either your ASU Gmail account or to an external address, such as your personal hotmail account.  To determine or set where your mail is routed, do the following:

1. Login to MyASU (https://my.asu.edu) and click on the MyProfile tab.
2. Under Computer  Accounts, click on the ‘Change your email destination’ link.  A new window entitled ‘ASU Email Setup’ will appear.

   

3. In the ‘ASU Email Setup’ window, you can elect to route your mail to your ASU Gmail account, by clicking on the ‘Gmail for ASU’ button on the left.  Alternatively, you can enter an external location by entering it in the text boxes on the left, and clicking ‘Save Changes’.

What now?

Changes that you make either in the selection of your official ASU email address or your email routing will come into effect within 15 minutes.  At that time, please send a test message and make sure that you get the email at the location you are expecting to receive mail.   If you have problems receiving the message, please contact the Help Desk for further assistance.